Gastroenterology Consultants Gastroenterology Consultants
Setting the
standard in quality
initiatives in
1925 Glenn Mitchell Drive
Suite 102
Virginia Beach, VA 23456
Ph: (757) 464-1644
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Office Policies
Gastroenterology Consultants

When you or your physician’s office calls to schedule your appointment, every effort will be made to see you as soon as possible. Please plan to arrive at least 15 minutes before your appointment. Please have your previous medical records and x-ray films forwarded to our office prior to your appointment. It is extremely important that we have this information in order to provide you with the best medical care.

Also, please bring your medications with you. If you are scheduled for a medical procedure, you will receive instructions for preparing for that procedure. Please do not hesitate to call our office if you have any questions regarding the preparation.

Canceling an Office Appointment

If you are unable to keep your appointment, please notify us 72 hours prior to your scheduled appointment so that we may schedule another patient for that time. After hours, you may cancel your appointment by leaving a message with our answering service. At Gastroenterology Consultants, we make every effort to remind you of your upcoming appointment. Please make sure that we have your current daytime phone number on file.

Canceling a Procedure

At Gastroenterology Consultants, we make every effort to accommodate the needs of our patients. Scheduling a procedure requires a significant effort on the part of our patients, their families and our staff. It usually requires time off from work and a family member to provide a ride home. Due to the ever-increasing demand for endoscopic services, it is getting more and more difficult to find procedure time. If you have a procedure scheduled and find that you need to reschedule or cancel, please notify us at least 72 hours prior to your appointment so that we can schedule another patient for that time.

Failure to notify us of a cancelled or rescheduled procedure within 72 hours may result in a fee of $150.00.

Our knowledgeable staff is available to answer your questions from 9:00 am to 4:00 pm Monday through Friday at any of our office locations. Should your questions require more extensive expert medical advice, a doctor or nurse will return your call or send instructions as soon as possible.
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